Managed by Kozaynest Ventures Private Limited, Luxeshift is more than just a space for style—it’s a platform where self-expression meets evolving trends. Every interaction begins with trust, and we strive to uphold it by delivering a consistent and protected platform.
This Terms & Conditions document outlines your rights and obligations while navigating our website and engaging with our offerings. Throughout this policy, the terms “we,” “our,” and “us” refer to Kozaynest Ventures Private Limited, while “you,” “your,” and “user” apply to anyone visiting or purchasing through our site. Your decision to use the services confirms your understanding and agreement to the stated conditions. If these conditions do not align with your expectations, we suggest ceasing all further use.
By choosing to access or use our site, you confirm that you have read, understood, and accepted these Terms & Conditions. Kozaynest Ventures Private Limited holds the right to alter these terms at any point, without the obligation of issuing notice. Continued use after any changes signifies your acceptance of the latest version. In the absence of your consent, you are expected to stop using the services provided.
To place orders through our site, you may be required to create an account. By registering, you confirm that you are 18 years of age or older and that all personal details provided are accurate, current, and complete. You must ensure the security of your login details and accept responsibility for all use linked to your account. Only one account is permitted per user; violation of this may lead to temporary suspension or permanent removal of access. To learn how we handle personal information, kindly consult our Privacy Policy.
While using luxeshift, you agree to adhere to the following standards:
By registering an account, you also agree to receive marketing and promotional messages from us. You may choose to opt out of these communications at any time by following the instructions in the email or by reaching out to our customer care team.
Every effort is made to present correct product details, prices, and availability. However, errors may occasionally occur. We retain the authority to revise prices or inventory levels as needed, without notice. Please note that the colors depicted on screens may not be an exact match to the physical products. In case of inaccuracies, including typographical mistakes or inventory mismatches, we hold the right to cancel affected orders.
An order is considered confirmed once payment has been processed. We offer multiple secure digital payment choices, including major card networks. The billing details must align with the credentials of the payment source. In the event of failed payment validation, orders may be delayed or canceled. We are not accountable for payment-related issues originating from external service providers.
Orders will be processed and dispatched in accordance with the timelines stated in our Shipping Policy. Actual delivery times may vary depending on the location, courier partners, and external conditions such as weather or transport delays. Delays resulting from external or unpredictable circumstances are not within our accountability. For specifics, refer to the Shipping & Delivery section.
Returns are accepted within the specified window, provided the item remains unused, in its original condition, and with all original tags and packaging. Reimbursements will be made through the same payment source used for the order. Only products with manufacturing defects or damage qualify for returns. For full eligibility details and procedures, consult our Returns & Refunds Policy.
Requests to cancel are valid only when the order is still pending dispatch. Once shipped, cancellation is no longer possible. We also reserve the right to cancel an order if payment fails, if account details are found to be incorrect, or if the item is out of stock. For a complete breakdown, review our Order Cancellation Policy.
All visual content, product descriptions, designs, branding, and media available on luxeshift are either the intellectual property of Kozaynest Ventures Private Limited or legally licensed for our use. Copying, altering, or distributing this content without permission is strictly prohibited.
If you choose to submit reviews, testimonials, images, or any form of user-generated content, you grant us a royalty-free, non-exclusive license to publish, display, and use that content across our digital platforms, provided it does not infringe upon the rights of others.
We are dedicated to preserving the privacy of your personal data. To understand how your data is collected, used, or stored, please review our Privacy Policy.
You have full authority over your data—including the right to view, update, or delete your personal details. Managing your preferred communication settings remains entirely within your control. In some cases, your data may be securely shared with trusted service providers solely to improve the quality of your shopping experience.
We expect every individual engaging with luxeshift to behave responsibly and ethically. Actions such as fraud, harassment, or misuse of platform features may result in immediate suspension of your account and, if necessary, legal escalation.
If any disagreement arises between you and Kozaynest Ventures Private Limited, we encourage resolution through open and respectful communication. If informal efforts fail, the matter may be directed to arbitration for a fair and structured resolution.
All operations under luxeshift comply with applicable laws and regulations of India governing online retail and digital commerce. Users are expected to use the site in accordance with these legal requirements.
While every effort is made to ensure a reliable and pleasant shopping experience, we do not accept responsibility for any indirect, incidental, or consequential losses related to the use of this platform or its services.
All items are offered on an “as-is” basis. We encourage users to carefully review product descriptions before making any purchase. Slight differences in color or appearance do not qualify for disputes or returns.
We cannot guarantee uninterrupted service during events like natural calamities, public health events, government actions, or freight issues that lie outside our operational reach. In such instances, we will aim to keep you informed and, where practical, suggest alternatives or initiate refunds.
Terms and conditions may be adjusted occasionally to stay aligned with evolving laws, technologies, or internal procedures. Substantial changes will be communicated clearly to keep you informed and in the loop.
For further information or support, kindly reach out to our service team. Please get in touch via the “Contact Us” page or email us at kozaynestventurespvtltd@gmail.com, kozaynestventuresauthorizes@gmail.com. We’re committed to making your time with us rewarding and free of complications.
Thank you for shopping with luxeshift. Your trust means everything to us. We remain dedicated to delivering a service experience that meets, and hopefully exceeds, your expectations.